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POST
/
v1
/
api
/
email
/
messages
/
{id}
/
assign
Assign an unrouted email
curl --request POST \
  --url https://api.hq.zone/v1/api/email/messages/{id}/assign \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '
{
  "agent_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a"
}
'
{
  "ok": true,
  "handling_state": "<string>",
  "note": "<string>"
}

Authorizations

Authorization
string
header
required

Personal Access Token. Send as Authorization: Bearer hq_pat_....

Path Parameters

id
string<uuid>
required

Email message id

Body

application/json
agent_id
string<uuid>
required

Response

Handler assigned + item re-driven

ok
boolean
required
handling_state
string | null
note
string | null